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Terms & Conditions

Processing time
The time I need to prepare an order for shipping varies.
Usually, the preparation time for shipment does not exceed 5-7 days.
Custom orders sometimes take more time.

Estimated delivery times:
Canada: 7-10 business days (Express delivery only – DHL or FedEx)
United States: 7-10 business days (USPS, FedEx)
Europe: 7-21 business days (National post - Ukrposhta)
Australia: 10-14 business days (Express delivery only – FedEx)
Everywhere Else: 2-6 weeks – depends on location (National post - Ukrposhta).

I'll do my the best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & exchanges
We can always discuss all questions about returns and exchanges.
To protect buyers, in most cases, I do not require prepayment until the entire custom order is completed.
Please contact me if you have any questions regarding your order.